We specialise in Dart Charge and Mersey Gateway (Merseyflow) penalty charge notices — including the twin-PCN round-trip cases that are our core focus — plus general council PCNs and private parking charges (POPLA and IAS operators). If you're not sure which category your ticket falls into, tell us the details and we'll confirm before you pay for anything.
No. QuashMyFine provides document preparation assistance — we help you build and word your appeal, but we're not a law firm and this isn't legal advice. You're always the one submitting your case, in your name.
A council PCN is a statutory penalty — the appeal goes to the council, then an independent tribunal if needed. A private parking charge (from a supermarket, retail park, or similar) is a contractual claim, not a fine, and works through a different process (POPLA or IAS). We check which one applies to you and build your case on the right basis.
Not quite — the appeals body requires each PCN to have its own separate appeal, so they can't legally be merged into one submission. What we do instead is prepare both as one coordinated case: we gather your evidence once, and produce two consistent letters that reference each other, submitted separately as required. That's what the Twin Crossing Bundle covers.
According to the Traffic Penalty Tribunal, the discount is normally preserved while your informal challenge or representations are being considered — the authority holds the PCN at the discounted rate pending a decision. The catch: if it goes all the way to a Tribunal appeal and you lose, the full (non-discounted) amount is usually payable, not the discounted one. That's worth weighing before escalating a weak case that far, and it's exactly the kind of judgement call we help you think through.
There are extra rules here. Under Schedule 4 of the Protection of Freedoms Act 2012, specific conditions must be met before liability can pass to a hirer rather than the registered keeper — and hire/lease agreements typically include their own statement of liability. If this applies to you, tell us and we'll check whether the correct documents and notices were actually served; if they weren't, that's often a strong ground on its own.
We can't guarantee an outcome — no one honestly can, and the decision always rests with the authority or an independent adjudicator, not us. The Traffic Penalty Tribunal publishes real, anonymised outcome data on its own site if you want to see the actual numbers rather than take anyone's word for it. What we can promise is that your case will be built on the strongest available grounds and argued properly — some grounds (like signage defects or a factual error) are stronger than others (like mitigating circumstances, which are considered at the authority's discretion).
We tell you before you pay. The initial check is free, and if we don't think you have a reasonable case, we'll say so rather than take your money for a letter that isn't likely to help.
Yes, usually. If a council or Dart Charge/Merseyflow representation is rejected, you'll get a Notice of Rejection with the right to appeal to the Traffic Penalty Tribunal (or London Tribunals, if you're in London) within 28 days. For private parking, a rejected first appeal usually comes with a code to escalate to POPLA or IAS depending on the operator. Our Standard tier includes drafting that next-stage response so you're not starting from scratch.
[Confirm actual turnaround before publishing — e.g. "Most appeals are ready within X working days."] Keep in mind PCNs have their own strict deadlines (often 14–28 days), so the sooner you start, the more options you have.
The PCN itself, any photos of signage or the location, payment confirmation if you paid (even late), and a short account of what happened. Useful extras if you have them: your V5C logbook, Blue Badge details, delivery or loading paperwork, and any correspondence already exchanged with the council or operator — all things the Traffic Penalty Tribunal itself lists as standard supporting evidence.
[To confirm with your solicitor before publishing] — we can help prepare your written case and evidence for a Tribunal appeal; representation at an actual hearing may be a separate matter depending on the rules for lay representation.
Payments are processed through Stripe, a PCI-compliant payment provider used by businesses worldwide — we never see or store your full card details ourselves.
Yes — we're registered with the ICO and handle your information under UK data protection law. We only use your case details to prepare your appeal.
QuashMyFine — document preparation only. Not a law firm; we do not provide legal advice or legal representation. Registered with the ICO for data protection.
